Legal

Terms & Conditions

Last updated: 10 June 2026  |  Version 1.0  |  Governing law: England & Wales

Plain-English summary: By submitting an enquiry form on this site you agree to be contacted by Retearn about Reklaim Reverse Vending Machines. We will not charge you anything to respond to your enquiry. Any commercial agreement for machine supply or installation will be covered by a separate written contract.

Contents

  1. Definitions
  2. Acceptance of terms
  3. Nature of the services
  4. Enquiry process
  5. No obligation and no charges
  6. UK Deposit Return Scheme information
  7. Intellectual property
  8. Website accuracy
  9. Limitation of liability
  10. Third-party links
  11. Privacy and data protection
  12. Changes to these terms
  13. Governing law and disputes
  14. Contact

1. Definitions

In these Terms & Conditions:

2. Acceptance of terms

By accessing the Website or submitting an Enquiry you confirm that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.

If you are submitting an Enquiry on behalf of a business, you warrant that you have authority to bind that business to these terms.

If you do not agree to these terms, you should not use the Website or submit an Enquiry.

3. Nature of the services

This Website is an information and lead-generation platform. Its purpose is to:

The Website does not constitute a binding offer to supply equipment. No contract for the supply, installation, or servicing of a Reklaim RVM is formed through this Website. All commercial terms will be set out in a separate written agreement signed by both parties.

4. Enquiry process

When you submit an Enquiry you:

Retearn will use reasonable endeavours to respond to Enquiries within one working day. Response times are not guaranteed and may vary.

5. No obligation and no charges

Submitting an Enquiry is free of charge. Receiving an earnings estimate, a consultation, or a site survey from Retearn creates no obligation on either party to enter into a commercial agreement.

Any reference on this Website to machines being provided at "zero upfront cost" refers to specific commercial arrangements that will be confirmed and detailed in a separate written contract. Such arrangements are subject to eligibility, site assessment, and availability. They do not constitute a binding commitment by Retearn until confirmed in writing.

6. UK Deposit Return Scheme information

Information on this Website about the UK DRS — including handling fees, timelines, and retailer obligations — is provided in good faith based on publicly available government guidance as of the date shown at the top of this page.

DRS policy, handling fee rates, and retailer requirements are set by the UK government and the Deposit Management Organisation (DMO). They may change. Retearn accepts no liability for decisions made in reliance on DRS information published on this Website. Always verify the current position at the official DMO or government source.

The earnings calculator on this Website produces illustrative estimates only, based on inputs you provide. Actual earnings will depend on customer behaviour, machine uptime, DRS fee rates in force at the time, and other factors outside Retearn's control.

7. Intellectual property

All content on this Website — including text, images, the Retearn and Reklaim brand marks, machine photography, and the website design — is owned by or licensed to Retearn Technologies Private Limited and is protected by copyright and trade mark law.

You may view and print pages for your personal, non-commercial reference. You may not reproduce, distribute, modify, or republish any content without Retearn's prior written permission.

8. Website accuracy

Retearn takes reasonable care to keep the Website accurate and up to date. However, we do not warrant that the content is complete, accurate, or free from errors. We reserve the right to update or remove content at any time without notice.

Product specifications, availability, and commercial terms described on this Website are indicative and subject to change.

9. Limitation of liability

To the maximum extent permitted by applicable law:

Nothing in these terms excludes or limits liability that cannot lawfully be excluded under UK consumer or business law.

11. Privacy and data protection

How we collect, use, and protect your personal data is explained in our Privacy Policy, which forms part of these Terms & Conditions. By submitting an Enquiry you confirm you have read and understood the Privacy Policy.

12. Changes to these terms

We may update these Terms & Conditions at any time. The current version is always published on this page with the date shown at the top. Continued use of the Website after an update constitutes acceptance of the revised terms.

Material changes that affect existing enquiry relationships will be communicated by email where we hold your contact details.

13. Governing law and disputes

These Terms & Conditions are governed by the laws of England and Wales. Any dispute arising in connection with these terms or your use of the Website will be subject to the exclusive jurisdiction of the courts of England and Wales.

For EU residents: where mandatory consumer protection laws in your country of residence provide greater protection, those provisions will take precedence over this governing-law clause to the extent required by law.

Before initiating formal proceedings, we encourage you to contact us to resolve any dispute informally. We will respond within 14 days.

14. Contact

For questions about these Terms & Conditions: